Privacy and messaging

Draft — to be reviewed before launch.

What we collect

When you order we store your name, contact details, delivery address and order history so we can deliver, support and invoice your purchase. Payments are handled by our payment provider; we never see or store card details.

Website analytics

We count visits, pages viewed and the device type using a random visitor identifier stored in your browser. Locations are recorded at country and region level only, and IP addresses are not stored. If Google Analytics is enabled, it receives the same page and purchase events.

WhatsApp messages

We only send order and delivery updates on WhatsApp if you tick the box at checkout or message us first. Reply STOP at any time and we will stop sending them. We never send promotional messages without separate consent.

Contact

Neotronix · Nex-Tower, Okhla, New Delhi - 110025 · connect@neotronixai.com